You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Home > English Support > SmartCONTROL > Connect WIFI Products > 01 - Understanding the WI-FI 2.4 Ghz network
01 - Understanding the WI-FI 2.4 Ghz network
print icon
  • The 2.4 GHz or 5 GHz designations refer to two radio frequency bands used by the Wi-Fi network to transmit its signal.
  • The 2.4 GHz frequency is the historical frequency, used by the majority of connected objects. It transmits over longer distances than 5 GHz.
  • The 5 GHz frequency is newer and less saturated and has a maximum speed greater than 2.4 GHz.
  • These frequencies are both efficient, the choice of one or the other depends on your usage.
  • If you have a dual-band Wi-Fi router, you can distribute the frequencies on your devices.

 

If your router supports both the 2.4 GHz and 5 GHz bands, but only one Wi-Fi name is displayed on your cell phone's Wi-Fi search page, follow these steps:

 

  • Go to the Wireless page on your router. (The input address is usually provided on the label attached to the back of the router.)
  • Go to the 2.4 GHz configuration page and set the Wi-Fi name (SSID) to xxx-2.4G, where xxx is the Wi-Fi name. Save the settings.
  • Go to the 5 GHz configuration page and set the Wi-Fi name (SSID) to xxx-5G, where xxx is the Wi-Fi name. Save the settings.
  • After you complete the previous settings, the new Wi-Fi names will appear on the Wi-Fi settings page of your cell phone.

 

Note: Once you have changed the Wi-Fi names, you will need to reconnect devices that use this wireless router. The password remains the same if it has not been changed.

Feedback
346 out of 465 found this helpful

scroll to top icon