First, make sure that your lamp is on reset factory mode (red color). Otherwise, follow the video tutorial from the app or through this link :

~ Reset my Connect Wi-Fi lamp ~

Option 1 : Classic installation mode

"Subtitles available"

Option 2 : Alternative installation mode :

"Subtitles available"

If you encounter a problem after several attempts, you can contact the support through the application ("Help" menu) or at [email protected] .